Terms of service

We measure how often a brand appears in the answers that AI answer engines give to a defined set of questions, and report whether a brand was named, how prominently, and which sources the answer cited.

Reports are currently produced manually. The self-serve dashboard is in development. What you receive today is a report prepared for you, delivered by email, on the schedule agreed when you order it.

We do not control what any AI engine says, and cannot make one recommend you. No outcome, ranking, mention or position is guaranteed. Measurements describe what the engines said when we asked; they are observations, not promises, and they change.

Answer engines are non-deterministic. We publish the variance we measure so you can judge the numbers. Reports are information; decisions you take on their strength are yours.

Give us accurate information about your brand and domain, and only ask us to track brands and questions you are entitled to have tracked. Do not disrupt, overload or gain unauthorised access to the service.

Subscriptions are billed monthly in advance at the price shown when you subscribe. You can cancel at any time from the billing page; the subscription then runs to the end of the paid period and does not renew. We do not refund part-months; statutory rights are unaffected.

Card payments are taken by Stripe, the merchant of record: Stripe is the seller on your receipt, calculates tax and adds it to the price. We never see or store card details.

Done-for-you engagements are quoted and invoiced individually. Prices are agreed in writing; invoices are payable within 14 days unless agreed otherwise.

A subscription is cancelled from the billing page and is covered by Payment above. For done-for-you work, either of us can stop at any time: delivered work is payable; work not started is not.

To the extent permitted by law, our total liability arising from the service is limited to the amount you paid us in the three months before the claim. We are not liable for lost profits, lost business, or indirect or consequential loss. Nothing here limits liability that cannot lawfully be limited.

We may update these terms. Material changes affecting an active engagement will be sent by email before they take effect.

These terms are governed by Czech law, and Czech courts have jurisdiction. Consumer protections under the law of your country of residence remain.

This is a plain-language draft and not legal advice. It should be reviewed by a lawyer before it governs a paid engagement.